Shipping
Please allow us up to 7 working days to prepare your order. Shipping may take up to 12 days in countries other than Romania. We ship Monday-Friday (except National Holidays).
We ship with in Romania with FanCourier and DHL for international orders. Please note that the seller will not be responsible for shipping delays caused by a carrier or weather incidents. Shipping charges may be billed separately on credit card orders if shipping method changes are requested after order is placed.
We hope you are completely satisfied with your purchase. If you are not, we accept returns within 14 days of the date the merchandise was delivered to you.
Returns must be received by ANDREA SZANTO in their original condition, not having been worn or altered, and with all original tags and packaging. Please complete your return form before sending it back to us.
Once we have received your package, we will send you an email notification that your return has been received. Your refund will be processed within 7-14 working days. Please note that your banking institution may require additional days to process and post this transaction to your account after they have received the information from us.
Taxes and Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Please note that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.